Need help or have a question?
We’ve got answers — from how we pack your vintage treasures to how returns are handled. If you don’t see what you need here, we’re just a message away.
FAQ
Why can't I place an order from New York?
Due to current licensing requirements, we're unable to fulfill orders shipping to New York State. We're working on it and will update this page once we're approved to sell in NY. Thanks for your patience—we can't wait to serve you soon!
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay through our secure checkout system.
Can I cancel or change an order after placing it?
If you need to make a change, please contact us within 2 hours of placing your order. We’ll do our best to accommodate, but once processing begins, changes may not be possible.
To reach us, email grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101.
Why can't I place an order from New York?
Due to current licensing requirements, we're unable to fulfill orders shipping to New York State. We're working on it and will update this page once we're approved to sell in NY. Thanks for your patience—we can't wait to serve you soon!
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay through our secure checkout system.
Can I cancel or change an order after placing it?
If you need to make a change, please contact us within 2 hours of placing your order. We’ll do our best to accommodate, but once processing begins, changes may not be possible.
To reach us, email grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101.
How quickly will my order ship?
Orders are processed and shipped within 2 to 4 business days (Monday through Friday, excluding holidays). You'll receive tracking info as soon as your order is on its way.
Do you offer free shipping?
Yes — orders over $50 ship free within the U.S.
What shipping method do you use?
We ship via USPS Ground Advantage, which includes tracking and $100 of insurance. Most orders arrive within 2 to 5 business days, depending on your location.
How are shipping rates calculated?
Shipping costs are calculated at checkout based on your shipping address and the total weight of your order. We use real-time USPS rates and automatically choose the most affordable option available to keep costs down for our customers.
Questions?
Email us at grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101 — we're always happy to help.
Let me know if you want this version styled for collapsible sections or broken up into blocks!
What’s your return policy?
We accept returns within 14 days of delivery, but only if an item is damaged or significantly not as described. Because our items are vintage and often one-of-a-kind, we don’t accept returns for buyer’s remorse.
How do I start a return?
Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 within 7 days of delivery. Include your order number, a description of the issue, and photos if the item was damaged. We'll guide you from there.
Who pays for return shipping?
In most cases, the customer is responsible for return shipping. If the issue was our error, we’ll cover the cost.
What if my item arrives damaged?
All orders are insured for up to $100 through USPS. If something arrives broken, let us know within 7 days with your order number, a brief description, and photos of the damage and packaging. We’ll help file a USPS claim and make things right.
Can I get store credit instead?
Sometimes — especially if the item was misrepresented. All returns must be approved first. Unauthorized returns won’t be accepted.
Are your items new or used?
Grammie’s Attik specializes in vintage and antique treasures. Every item has a story — and with that, you may see gentle signs of age or use that make each piece one-of-a-kind.
How do I know the condition?
We provide detailed descriptions and clear photos, including close-ups. Any noticeable wear or imperfections are clearly noted in the listing.
Can I request more info or photos?
Absolutely. Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 — we’ll happily send more photos or answer any questions to help you shop with confidence.
Shipping & Delivery
How quickly will my order ship?
Orders are processed and shipped within 2 to 4 business days (Monday through Friday, excluding holidays). You'll receive tracking info as soon as your order is on its way.
Do you offer free shipping?
Yes — orders over $50 ship free within the U.S.
What shipping method do you use?
We ship via USPS Ground Advantage, which includes tracking and $100 of insurance. Most orders arrive within 2 to 5 business days, depending on your location.
How are shipping rates calculated?
Shipping costs are calculated at checkout based on your shipping address and the total weight of your order. We use real-time USPS rates and automatically choose the most affordable option available to keep costs down for our customers.
Questions?
Email us at grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101 — we're always happy to help.
Let me know if you want this version styled for collapsible sections or broken up into blocks!
Why can't I place an order from New York?
Due to current licensing requirements, we're unable to fulfill orders shipping to New York State. We're working on it and will update this page once we're approved to sell in NY. Thanks for your patience—we can't wait to serve you soon!
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay through our secure checkout system.
Can I cancel or change an order after placing it?
If you need to make a change, please contact us within 2 hours of placing your order. We’ll do our best to accommodate, but once processing begins, changes may not be possible.
To reach us, email grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101.
How quickly will my order ship?
Orders are processed and shipped within 2 to 4 business days (Monday through Friday, excluding holidays). You'll receive tracking info as soon as your order is on its way.
Do you offer free shipping?
Yes — orders over $50 ship free within the U.S.
What shipping method do you use?
We ship via USPS Ground Advantage, which includes tracking and $100 of insurance. Most orders arrive within 2 to 5 business days, depending on your location.
How are shipping rates calculated?
Shipping costs are calculated at checkout based on your shipping address and the total weight of your order. We use real-time USPS rates and automatically choose the most affordable option available to keep costs down for our customers.
Questions?
Email us at grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101 — we're always happy to help.
Let me know if you want this version styled for collapsible sections or broken up into blocks!
What’s your return policy?
We accept returns within 14 days of delivery, but only if an item is damaged or significantly not as described. Because our items are vintage and often one-of-a-kind, we don’t accept returns for buyer’s remorse.
How do I start a return?
Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 within 7 days of delivery. Include your order number, a description of the issue, and photos if the item was damaged. We'll guide you from there.
Who pays for return shipping?
In most cases, the customer is responsible for return shipping. If the issue was our error, we’ll cover the cost.
What if my item arrives damaged?
All orders are insured for up to $100 through USPS. If something arrives broken, let us know within 7 days with your order number, a brief description, and photos of the damage and packaging. We’ll help file a USPS claim and make things right.
Can I get store credit instead?
Sometimes — especially if the item was misrepresented. All returns must be approved first. Unauthorized returns won’t be accepted.
Are your items new or used?
Grammie’s Attik specializes in vintage and antique treasures. Every item has a story — and with that, you may see gentle signs of age or use that make each piece one-of-a-kind.
How do I know the condition?
We provide detailed descriptions and clear photos, including close-ups. Any noticeable wear or imperfections are clearly noted in the listing.
Can I request more info or photos?
Absolutely. Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 — we’ll happily send more photos or answer any questions to help you shop with confidence.
Returns & Exchanges
What’s your return policy?
We accept returns within 14 days of delivery, but only if an item is damaged or significantly not as described. Because our items are vintage and often one-of-a-kind, we don’t accept returns for buyer’s remorse.
How do I start a return?
Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 within 7 days of delivery. Include your order number, a description of the issue, and photos if the item was damaged. We'll guide you from there.
Who pays for return shipping?
In most cases, the customer is responsible for return shipping. If the issue was our error, we’ll cover the cost.
What if my item arrives damaged?
All orders are insured for up to $100 through USPS. If something arrives broken, let us know within 7 days with your order number, a brief description, and photos of the damage and packaging. We’ll help file a USPS claim and make things right.
Can I get store credit instead?
Sometimes — especially if the item was misrepresented. All returns must be approved first. Unauthorized returns won’t be accepted.
Why can't I place an order from New York?
Due to current licensing requirements, we're unable to fulfill orders shipping to New York State. We're working on it and will update this page once we're approved to sell in NY. Thanks for your patience—we can't wait to serve you soon!
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay through our secure checkout system.
Can I cancel or change an order after placing it?
If you need to make a change, please contact us within 2 hours of placing your order. We’ll do our best to accommodate, but once processing begins, changes may not be possible.
To reach us, email grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101.
How quickly will my order ship?
Orders are processed and shipped within 2 to 4 business days (Monday through Friday, excluding holidays). You'll receive tracking info as soon as your order is on its way.
Do you offer free shipping?
Yes — orders over $50 ship free within the U.S.
What shipping method do you use?
We ship via USPS Ground Advantage, which includes tracking and $100 of insurance. Most orders arrive within 2 to 5 business days, depending on your location.
How are shipping rates calculated?
Shipping costs are calculated at checkout based on your shipping address and the total weight of your order. We use real-time USPS rates and automatically choose the most affordable option available to keep costs down for our customers.
Questions?
Email us at grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101 — we're always happy to help.
Let me know if you want this version styled for collapsible sections or broken up into blocks!
What’s your return policy?
We accept returns within 14 days of delivery, but only if an item is damaged or significantly not as described. Because our items are vintage and often one-of-a-kind, we don’t accept returns for buyer’s remorse.
How do I start a return?
Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 within 7 days of delivery. Include your order number, a description of the issue, and photos if the item was damaged. We'll guide you from there.
Who pays for return shipping?
In most cases, the customer is responsible for return shipping. If the issue was our error, we’ll cover the cost.
What if my item arrives damaged?
All orders are insured for up to $100 through USPS. If something arrives broken, let us know within 7 days with your order number, a brief description, and photos of the damage and packaging. We’ll help file a USPS claim and make things right.
Can I get store credit instead?
Sometimes — especially if the item was misrepresented. All returns must be approved first. Unauthorized returns won’t be accepted.
Are your items new or used?
Grammie’s Attik specializes in vintage and antique treasures. Every item has a story — and with that, you may see gentle signs of age or use that make each piece one-of-a-kind.
How do I know the condition?
We provide detailed descriptions and clear photos, including close-ups. Any noticeable wear or imperfections are clearly noted in the listing.
Can I request more info or photos?
Absolutely. Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 — we’ll happily send more photos or answer any questions to help you shop with confidence.
Product Information
Are your items new or used?
Grammie’s Attik specializes in vintage and antique treasures. Every item has a story — and with that, you may see gentle signs of age or use that make each piece one-of-a-kind.
How do I know the condition?
We provide detailed descriptions and clear photos, including close-ups. Any noticeable wear or imperfections are clearly noted in the listing.
Can I request more info or photos?
Absolutely. Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 — we’ll happily send more photos or answer any questions to help you shop with confidence.
Why can't I place an order from New York?
Due to current licensing requirements, we're unable to fulfill orders shipping to New York State. We're working on it and will update this page once we're approved to sell in NY. Thanks for your patience—we can't wait to serve you soon!
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay through our secure checkout system.
Can I cancel or change an order after placing it?
If you need to make a change, please contact us within 2 hours of placing your order. We’ll do our best to accommodate, but once processing begins, changes may not be possible.
To reach us, email grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101.
How quickly will my order ship?
Orders are processed and shipped within 2 to 4 business days (Monday through Friday, excluding holidays). You'll receive tracking info as soon as your order is on its way.
Do you offer free shipping?
Yes — orders over $50 ship free within the U.S.
What shipping method do you use?
We ship via USPS Ground Advantage, which includes tracking and $100 of insurance. Most orders arrive within 2 to 5 business days, depending on your location.
How are shipping rates calculated?
Shipping costs are calculated at checkout based on your shipping address and the total weight of your order. We use real-time USPS rates and automatically choose the most affordable option available to keep costs down for our customers.
Questions?
Email us at grammiesattik@gmail.com or text/leave a voicemail at (203) 493-4101 — we're always happy to help.
Let me know if you want this version styled for collapsible sections or broken up into blocks!
What’s your return policy?
We accept returns within 14 days of delivery, but only if an item is damaged or significantly not as described. Because our items are vintage and often one-of-a-kind, we don’t accept returns for buyer’s remorse.
How do I start a return?
Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 within 7 days of delivery. Include your order number, a description of the issue, and photos if the item was damaged. We'll guide you from there.
Who pays for return shipping?
In most cases, the customer is responsible for return shipping. If the issue was our error, we’ll cover the cost.
What if my item arrives damaged?
All orders are insured for up to $100 through USPS. If something arrives broken, let us know within 7 days with your order number, a brief description, and photos of the damage and packaging. We’ll help file a USPS claim and make things right.
Can I get store credit instead?
Sometimes — especially if the item was misrepresented. All returns must be approved first. Unauthorized returns won’t be accepted.
Are your items new or used?
Grammie’s Attik specializes in vintage and antique treasures. Every item has a story — and with that, you may see gentle signs of age or use that make each piece one-of-a-kind.
How do I know the condition?
We provide detailed descriptions and clear photos, including close-ups. Any noticeable wear or imperfections are clearly noted in the listing.
Can I request more info or photos?
Absolutely. Email us at grammiesattik@gmail.com or text/voicemail (203) 493-4101 — we’ll happily send more photos or answer any questions to help you shop with confidence.